FAQ
Have a question? Find out more about our spa!
Find answers to common questions on Spa Munari and our treatments, services and beauty product offerings. For more in-depth inquiries, please contact us.
General Questions
What time should I arrive?
Punctuality is key as most of our services are timed exactly based on our appointment schedule. For re-applying a shellac manicure, we advise that you arrive 15 minutes early to have your Shellac wrapped and removed. Also for first-time facials and massages, it is best that you arrive earlier so you can fill out the proper health forms.
What if I am late?
We always advise being on time so we can give you the very best service. If you arrive late, we will still provide the best service that we can in the time that we have left for your treatment.
What if I have to cancel my appointment or don't show up?
We do appreciate a 24-hour cancellation notice, however we do know that things happen and we do understand. Just a simple phone call is always appreciated.
How far in advance should I book my appointment?
The further in advance is always best, however do try to book a week in advance if you can.
Can I get a massage if I am pregnant?
We have certified massage therapists that will do a specific prenatal massage on mothers-to-be as long as they are past their first trimester. It is important to notify your massage therapists how far along you are.
What is the difference between gel and shellac?
Shellac is a gel polish (half gel, half regular polish) that is applied with a basic nail polish brush but cured in our CND LED Shellac Lamps. This dissolves easily with acetone when removing.
Gel is a liquid gel that forms a manicure, this needs a special tool for removal that unfortunately we do not do. Always advise the receptionist if you have GEL on your nails when booking because unfortunately we can not remove it.
Do gift cards have an expiration date?
Our gift cards do not expire. If your gift card is a monetary value it will stay the same, the only time you would have a balance due is if you have an older gift card and the value of our service has gone up.
More About IPL (BBL)
What areas can be treated?
Any area of your body can be treated. The most common areas are those most exposed to the damaging effects of sunlight. The most popular treatments are on the face, neck, back of hands, chest and shoulders.
How many treatments will I need?
The number of treatments needed will vary from patient to patient and your clinician will personalize a treatment plan based on the level of improvement you desire. Your clinician may also combine your treatment with other popular aesthetic procedures to further personalize your treatment.
What should I expect after the treatment?
You may experience some redness that should resolve within a few hours. For some pigmented lesions, you will see a darkening of the treated areas followed by fading and flaking off at a later stage. Your treated skin will feel smoother, fine lines and pores will be less noticeable, and sunspots or uneven pigmentation will fade. Results depend on your condition, the number of treatments, and the area treated. Your clinician will provide you with complete information about the post treatment care and results.
Spa Days
Our spa packages are made at a discounted price, to have the value of the package you must use them in one visit. If you chose to split it up, the gift card will just be changed to a monitory value and you can use the gift card as a dollar amount.
Can I get a receipt for my insurances for massages?
Yes. All of our massage therapists our certified and at the end of your massage, she will give you your receipt.
Methods of payment?
We accept cash, Visa, MasterCard, Interact, Spa Munari gift cards & previous Spa 2000 gift certificates.
What should I wear?
We always suggest you dress comfortably. When waxing, we ask that you keep your underwear on. For pedicures, as we do soak your feet, loose legged pants are best so you can lift them up to your knees. If they are too tight, we can give you a robe to put on until we apply the polish.
Our Brands
We only partner with recognized brand names you can trust from head to toe
