FAQ

Have a question? Find out more about our spa!

Find answers to common questions on Spa Munari and our treatments, services and beauty product offerings. For more in-depth inquiries, please contact us.

General Questions

What time should I arrive?

Punctuality is key as most of our services are timed exactly based on our appointment schedule. For re-applying a shellac manicure, we advise that you arrive 15 minutes early to have your Shellac wrapped and removed. Also for first-time facials and massages, it is best that you arrive earlier so you can fill out the proper health forms.

What if I am late?

We always advise being on time so we can give you the very best service. If you arrive late, we will still provide the best service that we can in the time that we have left for your treatment.

What if I have to cancel my appointment?

We expect a 24-hour cancellation notice by phone or email. 

How far in advance should I book my appointment?

We recommend booking in advance to ensure the best availability. 

Can I get a massage if I am pregnant?

Yes, we have certified massage therapists that do specific prenatal massages on mothers-to-be as long as they are past their first trimester. 

What is the difference between shellac and gel manicures?

A shellac manicure uses a hybrid gel-polish formula that is applied like regular nail polish, cured under an LED lamp, and easily removed with acetone.

A gel manicure is a long-lasting nail treatment that uses gel polish cured under a LED light for a glossy, chip-resistant finish.

 

Do gift cards have an expiration date?

Our gift cards do not expire. If your gift card is for a specific service, and the price of the service has increased since the gift card has been purchased, a balance will be due. 

More About Intense Pulsed Light (IPL)

What areas can be treated?

Any area of your body can be treated. The most commonly treated areas are those most exposed to sunlight, such as the face, neck, back of hands, chest and shoulders.

How many treatments will I need?

The number of treatments needed will vary from patient to patient and your clinician will personalize a treatment plan based on the level of improvement you desire. Your clinician may also combine your treatment with other popular aesthetic procedures to further personalize your treatment.

What should I expect after the treatment?

You may experience some redness that should resolve within a few hours. For some pigmented lesions, you will see a darkening of the treated areas followed by fading and flaking off at a later stage. Your treated skin will feel smoother, fine lines and pores will be less noticeable, and sunspots or uneven pigmentation will fade. Results depend on your condition, the number of treatments, and the area treated. Your clinician will provide you with complete information about the post treatment care and results.

Spa Days

Our spa packages are made at a discounted price, to have the value of the package you must use them in one visit. If you chose to split it up, the gift card will just be changed to a monitory value and you can use the gift card as a dollar amount.

Can I get a receipt for my insurances for massages?

Yes. All of our massage therapists our certified and at the end of your massage, she will give you your receipt.

Methods of payment?

We accept cash, Visa, MasterCard, Interact, Spa Munari gift cards & previous Spa 2000 gift certificates.

What should I wear?

We always suggest you dress comfortably. When waxing, we ask that you keep your underwear on. For pedicures, as we do soak your feet, loose legged pants are best so you can lift them up to your knees. If they are too tight, we can give you a robe to put on until we apply the polish.

Our Brands

We only partner with recognized brand names you can trust from head to toe

Liv Balleani

Maria is so sweet and kind!! Had a waxing done by her and it was a very pleasant experience. Will definitely be going back!! Liv Balleani

Lynne Baxter

This was my first time here, WOW, I will be back. I had a spa pedicure and it was by far the best pedicure experience that I have had. I love that there are curtains between the chairs that gives a cocoon like feel to the experience. (The curtains can be open if you are having a treatment alongside a friend.) I was also thrilled with the time and attention that the owner gave to me to discuss sunscreen. This woman is very passionate about skin care! She knew her products and would not sell me a product that I have never tried that she didn't have a tester. Very friendly atmosphere.This is what it should feel like when you enter a spa. Lynne Baxter

Chelsea S

Wonderful spa offering the best face treatments I’ve ever had. Nathalie and the entire team go above and beyond, personalizing their treatment to your needs and educating you along the way. I’ve been coming here for years and don’t plan to ever switch; regardless of the drive. That’s how good they are! Chelsea S

Jessica Tremblay

This is my first time here. I was looking for someone who could do a good quality, long-lasting Shellac manicure, and I finally found them! It's been four weeks and there are still no chips. I'll be back. Jessica Tremblay

Itsmesk

I go here for massages. I tried different massage therapists all over the west end of the island and found Chelsea. She's amazing! I can't recommend her enough! Itsmesk
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